TNPS Telkomsel

TNPS (Transactional Network Promoter Score) is a high-availability backend API service developed for Telkomsel to centralize customer satisfaction measurement across their entire application ecosystem. The service handles millions of survey responses, provides real-time analytics, and integrates seamlessly with multiple Telkomsel applications. Built with enterprise-grade security and scalability in mind.

Clients

TelkomselTelecommunication company and enterprise client.ProtonemaSoftware engineering and technology partner.